Frequently asked questions
Welcome to Harry’s Bookcase! Below are some frequently asked questions about our bookshop and our 1:1 book donation scheme. If you don’t find the answer you’re looking for, feel free to contact us.
Q: What is Harry’s Bookcase?
A: Harry’s Bookcase is an online bookshop with a mission- for every book purchased, we donate one to a child or community in need. We believe in the power of reading and ensuring that every child has access to books.
Q: How does the 1:1 donation scheme work?
A: It’s simple! For every book you buy, we donate a book to families in need, schools, libraries, or charities that support literacy programs. Your purchase directly helps a child gain access to books.
Q: Who do the donated books go to?
A: We work with schools, charities, and community programs to distribute books to children who need them the most. Our partners help ensure the books reach the right hands.
Payments & Shipping
Q: What payment methods do you accept?
A: We accept all major debit/credit cards, PayPal, and other secure online payment methods.
Q: Do you ship internationally?
A: Yes!
Q: How long does delivery take?
A: Orders typically arrive within 3-5 business days for Standard UK orders. Delivery times vary for International orders.
Q: How much does shipping cost?
A: Standard UK and international shipping is FREE on all orders. However, please note that any customs duties, taxes, or additional destination charges are the responsibility of the customer. We’re excited to share our books with readers worldwide and appreciate your understanding of any fees that may apply in your country.
Returns & Exchanges
Q: Can I return or exchange a book?
A: If you receive a damaged or incorrect book, please contact us via email on harrysbookcase@outlook.com within 7 days for a replacement. Unfortunately, we cannot accept returns for books due to a change of mind.
Get Involved
Q: How can schools or charities request donated books?
A: Schools, libraries, and community groups can request a book donation via email.
Contact Us
Still have questions? We’d love to hear from you!
Email: harrysbookcase@outlook.com
Thank you for supporting Harry’s Bookcase - together, we’re making a difference, one book at a time!
